metadata management in public libraries

Today was my first day on prac in a public library in regional NSW. I spent the day getting acquainted with the space and the staff involved. Today I mostly worked the circulation desk, doing tasks not unlike those I do everyday as a teacher librarian – running the front of house. Over the day, there were no reference or readers advisory enquires, but there were a great many “do you have…” and “How do I print?”. The LMS seems very unfriendly, antiquated and difficult to use. I did learn of a great tool: Fantastic Fiction – a selection and readers advisory tool that I think could be an extremely useful tool in a school library, though I think it will take some investigation to work out how to limit its suggestions to children’s literature. One of the goals I had right at the beginning of my studies was about how to recommend texts and undertake readers’ advisory, especially being unfamiliar with the collection and with adult fiction more broadly. Children’s fiction I am getting a better handle on, but adults are another beast altogether.

I had an interesting conversation with the library tech today. She was creating a lot of new catalogue records as the library is opening a new branch and all of the items have to be sourced, processed and catalogued. She was working from a purchase list and writing the catalogue records manually, using details found on the Libraries Australia website. Despite being able to download the MARC record using the z cataloging feature of the LMS, she insisted it was faster to do them manually as too many details would need to be deleted. Some of the things she would delete was all but one of the subject headings, any alternative titles and the series statement. I asked her why she deleted this metadata as it seemed it would make for an easier discovery process using the library catalogue. I still don’t understand why you would want to limit discoverability, especially the series statement in the fiction collection (or the non-fiction collection, come to that). I can understand why you would want to identify just one genre term that best describes the work, as it would allow you to label it with a genre sticker and make it easy for patrons to visually identify a book they might like to read. The library tech was quite insistent that the other data was unnecessary and would only make the catalogue more complicated than people could handle. Having spent a good amount of time recently doing searches of my own library’s catalogue in order to create some resource guides and class collections on specific topics, I have been very glad of having the level of detail available that I do from the SCIS records. I can see that not everyone would need to use all of the data all of the time, but it doesn’t hurt, surely? And it might help sometimes. I will broach this subject with her again in a few days to see whether I have misunderstood.  An example is that this same tech asked me to pull some resources for a display about winter. As each catalogue record had been deliberately limited to one subject heading for each resource in the fiction collection and two in the non-fiction, I was not able to run a complete search to find possible resources. The fiction collection mostly had the subject heading “Australian Fiction” which doesn’t really describe what the book is about at all. How does this help with resource discovery?

Kingston Library

I am lucky enough to have secured a professional placement for ETL527 in a regional public library. On my way down to Cooma today I had the opportunity to kill some time by visiting the public library in Kingston, ACT. It is a different affair to what I am used to in a public library: a single shop front lined on both sides with tall shelves with low browsing boxes and ottoman seating between. In the children’s section, there is an abundance of front facing shelving that seems to be monitored closely by the 3 staff members. Practically as soon as a book is taken down from the shelf, another is put in its place. This seems a mixed idea. On the one hand, the shelves always look tidy, appealing and well organised (full looking and in rainbow stripes). Ideal for browsing and very appealing to children. Perfect when the patron is looking to be inspired. However, if a patron was looking for something particular, it would be quite difficult to find. I expect this indicates that most of the junior collection users are not looking to read something particular, but come to be inspired to read – to find literature appealing and interesting. There is a strong shopping vibe here. Patrons borrow impulsively. I have taken a book down to browse. It was replaced swiftly and now I can’t see where the rest of the collection is to reshelve it. It is clear that it would be unusual here for people to take books off the shelf to browse and then not to borrow them. I will try it again and see what happens.

Same result: A staff member came almost immediately, book in hand, and replaced it. I am left to wonder if this is the whole collection, or if more is stored out the back and used to replenish shelves as needed. What would be the purpose of this? I would love to engage a staff member in a conversation to find out, but they are busy and actively ignoring me. I do not feel welcome here nor encouraged to stay.

The general collection is mostly spine out and alphabetical, with much less visual appeal. interestingly, the amount of space dedicated to reserves and requests seems almost equal to the space dedicated to the collection, indicating perhaps that the population here is well engaged with the LMS and acquainted with the online service offered. If this is the case, it would explain how the library can keep only part of the collection out at a time and therefore how it can serve the community with such a small space. I wonder if this is a consequence or response to the pandemic? While there is seating offered, it is not comfortable or cosy. I feel like I should not just be sitting to read – I am non-verbally encouraged to select, borrow and leave. I have mixed feelings about this.