The internet of things (IoT) refers to ” objects or “things” with sensors, computer chips, and a web-connected database” (King,2018). The interconnected environment is entering the next phase of potentially unlimited possibilities(Massis,2016) and this will transform the role of librarians as information professionals.
What is the potential for the future of libraries?
The new technologies from the IoT change the way libraries work. King (2018) lists 5 ways libraries can incorporate technologies into their services. Some technologies, for example, RFID and self-checkout system has been adopted in my local public libraries. This is only a start. Many libraries are providing ebooks and e-magazines through apps like Overdrive or Libby. These two technologies represent two directions libraries evolve. On one side, with the help of IoTs, libraries will become more intelligent, which information available instantly, management automation and intelligent service humanised(Lin, 2014), Even the building will become smart buildings, for example, lightings, heating/cooling and security can be controlled from a mobile phone. On the other hand, libraries will become digitized, which makes it
possible for those who can not physically access the library can enjoy the service from the libraries. It also means that patrons could access the library anywhere and anytime when they need to.
With the services of libraries are heavily relying on the IoTs. they need to cope with new challenges. With the privacy and security of the internet are on everyone’s mind, the vulnerabilities of the network and the trust factor from the service providers stand as the critical bond between the provider and the consumer. Security management will become one of the important tasks for the libraries, they need to ensure the security vulnerabilities are frequently addressed and communicating with the patrons on an ongoing basis(Massis,2016).
What impact might the future have on us as information professionals?
Technologies revolutions, especially IoTs, will not only transform the way libraries work but also help create a smarter community. Public libraries will become the anchor in this smart community. Libraries in the future will just be a place of keeping physical books, it will be a place nourish a range of interactions between users. as information professionals, we should aim to change the way we thinking and acting. some of the traditional tasks, eg. processing borrowing, shelving, will become less important. Librarians’ duties will be more likely related to IoTs, for example, analyzing reports from system about borrowings, answering questions from patrons about different technologies, perform all tasks with IoTs. The younger generations are digital natives, they grow up with technologies, In order to service them better, librarians as information professionals need to understand the need to and proactively embrace the change.
Reference
Baker, D., Evans, W. (2017). The end of wisdom? : the future of libraries in a digital age. Retrieved from https://learning.oreilly.com/library/view/the-end-of/9780081001776/
King, L.D. (2018). The Internet of Things (IoT) and Libraries. Retrieved from http://www.davidleeking.com/the-internet-of-things-iot-and-libraries/
Massis, B. (2016). New Library World,117, 3/4. DOI:10.1108/NLW-12-2015-0093