Case Study #3

When working with a group of people I already know, the boundaries are clear, and working towards a goal is satisfying. When working with people I don’t know, it can be hard to use tools that I usually rely on because they can be misinterpreted (humour is an example of this). Without facial and body language cues, I question a lot of what I am doing because there is little or no immediate feedback. This helps me to understand the importance of face to face interactions within the school context.

As far as the case study work for ETL504 goes, the first attempt felt messy. I wanted a leader to step up and provide direction. I didn’t want to be that leader. I did eventually get the ball rolling but because I never wanted to take responsibility, there was no clearly articulated way of tackling the task.

From this, I take away the knowledge that it’s important to have conviction and be straight with others about what I want to achieve early on in the process.

Conflict resolution and me…

Was I surprised to see that I scored high for both problem-solving and avoiding on a Conflict Handling Quiz? No.

My style has always been to seek the solution and I have never been great with aggressive conflict. I’m not talking about violence here, just the passionate person who wants their voice to be heard and honestly seems to enjoy being loud and brash. That person brings up insecurities in me that are difficult to quash.

Image by ashish choudhary from Pixabay

I’m quite proud of my ability to listen to others and search for a mutually beneficial solution but I am also aware that I will sometimes yield more than I should in order to keep another person happy.

In a team that has trust and respect, I have a voice and the ability to listen to others before re-evaluating my own wants and needs. I am currently a member of such a team in my school and it is liberating. Unfortunately, not all teams will operate this way without some leadership to guide them.

On reflection, it would seem that I am able to comprehend the theory without being able to put it into practice. Rather than seeing work conflicts for what they are- a disagreement about the way some aspect of work should or should not be- I am guilty of personalising the disagreement.

By keeping my focus on the goal (student outcomes), I will be better able to separate myself from the conflict and engage in a conversation that will lead to potential solutions. Rather than hoping that others will see me as a leader, I need to act like one.

Image by Adam Radosavljevic from Pixabay

Management is not administration

How does Colvin’s (2000) article, Managing in the info era, relate to school libraries?

Point #1

Libraries, like businesses, are filled with humans and these humans are not oxen incapable of thought.

Point #2

Libraries are organic in nature- the people using the organisation change constantly and their needs/wants are unpredictable.

Point #3

Teams that share common values and goals will work more effectively than those who do not. Positive interactions and relationships are the backbone of well-managed teams.

Point #4

Encouraging creativity, good judgement and imagination while providing recognition where it is due will assist with points 1-3.

Reference

Colvin, G. (2000). Managing in the info eraFortune, 141(5). http://archive.fortune.com/magazines/fortune/fortune_archive/2000/03/06/275231/index.htm?iid=sr-link1.