OLJ 5: The role of social media policies – Managing your digital identity

Module 5, Task 15: Based on your reading of the items from the above list, think about online identity in relation to both individuals and organisations: What is important in terms of how we present and manage those identities online? What can we share with the online world and what should we keep private? Post a 350 word summary of important issues around online identity to your learning journal.

Our online digital footprint may never be washed away that easily. Online identities take the form of how much we reveal ourselves and share information through interacting and exchanging information with others. We may not know the shape or form or what fragments of information pieces will reside online and in third-party data repositories (Me & My Shadow, n.d.). The decision to disclose information online is based on the individual’s perceived risks and benefits (Adjei et al., 2020, p. 4). Social media networking platforms offer users the convenience of the platform’s features to engage and volunteer information about themselves among peers and followers with the perception that they are in a safe environment, free of judgment upon their actions (Greenwald, 2014). Revealing their thoughts, feelings, and experiences to maintain a social network to initiate interactions and facilitate richer, deeper levels of engagement by exchanging personal information (Nosko et al., 2010). However, the information revealed, knowingly and unknowingly, can accumulate a large amount of aggregated data describing an individual’s characteristics, behaviours and psychological traits that form their digital online identity.

Notably, users believe they do not fall into the vulnerable category, and the likelihood of a negative connotation associated with being online may never happen to them (Feher, 2021, p. 202). This may be because some users lack the awareness and appreciation of online security and privacy settings. In saying that, the perception may have changed over time, considering we are becoming more active online. The events that have been publicised discuss matters such as free speech, government and platform censorship, and NSA surveillance revelations, which have confirmed that we are under surveillance and vulnerable to some degree. When subjected to consistent surveillance and monitoring, we moderate our behaviours to comply with social conformities (Greenwald, 2014). Jeremy Bentham’s Panopticon experiment uses this concept to illustrate the proclivity of discipline and subjugation of its citizens (McMullan, 2005). A prison cell design with a central monitoring unit, where prisoners know they are monitored but cannot see the guard, changed their actions and behaviours. Considering these events and actions on social media sites being monitored by regulators and peers, we tend to tactfully control what is published to regulate our digital identity to others to prevent embarrassment or at risk of being hacked. Regulators have acted, imposing online entities to offer more options for users to opt out of cookies and location tracking when using their website or application.

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References:

Feher, K. (2021). Digital identity and the online self: Footprint strategies – An exploratory and comparative research study. Journal of Information Science47(2), 192–205. https://doi.org/10.1177/0165551519879702

Greenwald, G. (2014). Why privacy matters. TEDTalk. [Video]. https://www.ted.com/talks/glenn_greenwald_why_privacy_matters

McMullan, T. (2005). What does the panopticon mean in the age of digital surveillance? The Guardian.https://www.theguardian.com/technology/2015/jul/23/panopticon-digital-surveillance-jeremy-bentham

Me & My Shadow. (n.d.). What are digital traces? https://myshadow.org/

Nosko, A., Wood, E., & Molema, S. (2010). All about me: Disclosure in online social networking profiles: The case of FACEBOOK. Computers in Human Behavior26(3), 406–418. https://doi.org/10.1016/j.chb.2009.11.012

3 thoughts on “OLJ 5: The role of social media policies – Managing your digital identity

  1. Thanks for sharing, your post raises important considerations about our digital identities and privacy when we sharing information online. It is good to everyone to think their online behaviors and the potential consequences of their choices.

  2. Like digital breadcrumbs mapping our journeys through a virtual world, of which, realistically, many of us are unawares!!

    As you mention Gabrielle, many users are not be fully aware of the extent of privacy and security settings available to them in the online world, and this lack of awareness can definitely expose them to various online risks.

    Also, with every online action creating a lasting digital trail, while psychology tells us that our past does not define our future, I agree with what you are saying Gabrielle, that unfortunately the permanence of our digital footprint can indeed come back to haunt us, if we don’t curate our ongoing digital footprint with care and awareness.

    Great pic!!

  3. Super interesting comparison of online behaviour to the panopticon!
    We use panopticon in behaviour management for teaching where an ‘authority’ stands at the back of the room behind everyone working – it often silently ensures good behaviour.
    So interesting how it translates into the online world as well.

    It is worth considering though, is this compliance or conscious awareness of your online behaviour being monitored a good thing or a bad thing when it leads to an ‘omnipresent’ pressure of conformity?

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