As these articles are a decade old, so much has changed since their publication. Much of the processes outlined have been streamlined and refined. There is still much (much) course material to get to, but when time allows I will look to see if there is an updated version.
In the ALIA (2013) report on elending issues, the context sets out that the demand for ebooks is growing fast. Now in 2022, we know that ebooks already have a reliable and growing market. As “Libraries have always been about equity of access to information and stories, whatever the format,” (ALIA, 2013), we must ensure ebooks are available to our school communities in our collections.
The ALIA article outlined the struggle publishers face to ensure the e-lending model is economically viable and their concerns with DRM. I am sure that in 2013, publishers would have been still strategising how they can make e-lending economically viable. However, with Wheelers, BorrowBox and StoryBox, this is not a concern in 2022.
However all of the subscription resources have been requested by various departments so support the teaching and learning goals of our school. Issues of access, authentication, compatibility, functionality and reliability and interface, search and retrieval and search strategies are smooth as the vendors have refined their process to make it so for libraries. Public, academic and school libraries make up a fair slice of the market, so vendors have had to adapt and adjust to ensure that all these processes are streamlined to accomodate their clients.
When purchasing new subscriptions, I would check with our IT department that the resource could be integrated into our system seamlessly. When we purchased LearnPath, for example, we received some basic training as part of the package. For the more sophisticated techniques, we had to pay for an advanced course. It is a good idea to check that quality and timely customer support is available.
Concerns around e-lending may have, in 2013, involved fair pricing. From what I understand, this is not an issue anymore. The exception to this is audiobooks, which is understandable given the additional production costs. Ownership also may have been a concern in 2013, however now there is currently the opportunity to retain permanent ownership of e-materials. I do wonder how this permanency may be affected when a supplier ceases trading and will ask my Head of Libraries plus my friends working in publishing about this.
There is a range of pricing models between Wheelers and our online subscriptions and these pricing models are considered carefully by the Head of Library before purchasing. Certainly e-resources bring new layers of complexity. When considering new subscriptions, it is definitely important to think about the size of the actual user group and not the total user population. It is also important to read the licensing agreement carefully before signing up, to ensure that expectations between the TL/Head of Department and the vendor are aligned. The license agreement should include, for example, a guaranteed up time of more than 99%, provide bibliographic data, and provide online help screens. Considering the data leaks and hacks that are occurring regularly with major organisations, it would definitely be a good idea to check that the license ensures “the privacy and confidentiality of the users’ information when accessing the e-resource” (Johnson et al, 2012).
Our school currently does not have a selection policy, so when I create one I will have a separate one for e-resources, taking into account the above concerns plus any updated issues from 2022 that we should also factor in.
References
Johnson, S., Evensen, O.G., Gelfand, J., Lammers, G., Sipe, L., & Zilper, N. (2012). Key issues for e-resource collection development: a guide for libraries, IFLA Acquisition and Collection Development Committee.
ALIA. (2013). eBooks and elending issues paper. Australian Library and Information Association Think Tank, 15 February 2013.