Considering the role of an information professional requires reflecting on recent shifts in the world. The primary shift revolves around the widespread availability of the Internet and, consequently, information accessibility.
In the era of Web 2.0, the role of information professionals has evolved from merely granting access to information. Instead, they assist in navigating the extensive array of available information, guiding others in finding relevant data, knowledge or facts. To excel in this, they require diverse skills, knowledge, and attributes to ensure their relevance and that of their organisation.
One crucial aspect is adaptability. Information professionals operate in a swiftly evolving landscape that has transformed significantly in the past decade and continues to do so at an accelerated rate. They must proactively explore and adopt new technologies that could benefit their clientele, effectively integrating these advancements whenever feasible. This demands the willingness to shed prior habits, technologies, or methods—even those once considered advantageous (Cohen, 2006).