Where do we get our daily fix of information and news about the world? 86% of Americans say from a smartphone (Suciu, 2021). Accessing news online has very few barriers for consumers and producers of information. We can access things quickly and with little hassle.
Social media platforms should have rules about the information that is produced on them. They may do. However it would be more than a fulltime job to policy and fact check all of the content. Suciu (2021) also suggests they may not want to; “misinformation gets clicks”. Putting it another way, misinformation engages consumers through emotion and the more shocking the news, the more engagement happens on the platform. Misinformation can come intentionally or unintentionally. For example, some organisations misinform on purpose to create engagement or influence. Recently this has been very common in our current Covid-10 pandemic and vaccination debates. Another way misinformation and fake news can have an effect is how it changes the way people interpret and respond to real news (Shu, Wang, Lee, & Liu, 2020). Their ability to differentiate what is true and what is not is reduced. This is where misinformation becomes dangerous, especially for our youth/students. In information organisations such as schools, it becomes essential for teachers and teacher librarians (TL) to educate students on how to navigate news and make informed decisions about reliability of information.
There are some simple ways to spot misinformation;
– Credibility of the source. Who or where does this information come from? Are they qualified, do they have bias?
-What is the information? Is it recent? Based on facts/science?
-What is the intent? Is it just to share information or are the authors trying to get something in return?
(Suciu, 2021).
A framework for detecting misinformation was utilised by Komendantova, Ekenberg, Svahn, Larsson, Shah, Glinos, Koulias, & Danielson, (2021) in a study on misinformation and how to recognise it. This framework was much more in depth than the above-mentioned skills. The truth seems to be that as consumers and/or informational professionals, there will always be fake news, misinformation and disinformation. Acknowledgment and an awareness of this is the first step in re-gaining control as a consumer and distinguishing between them.
Kandel (2020) discusses ‘Information disorder’ as sharing or developing false information with or without the intent of harming. The fact that this issue has become one of harm and classified as a syndrome is alarming. Whether organisations are purposely providing disinformation or misinformation, it is obvious that this topic requires more research and guidance for information professionals in terms of education programs for our youth to provide them with critical analysis skills in this area.
Students may experience their own personal or school community variety of misinformation in another form such as rumour. We talk about mis/disinformation through social media platforms in relation to news and knowledge. However there exist, for students probably more importantly, personal misinformation. Such as the likes of rumours shared through Snapchat, Instagram, Facebook, Messenger and Tik-Tok. Providing our students with the understanding that misinformation is out there everywhere, allows them the opportunity to sift through social media whether it be for news, schoolwork, or social interactions and critically analyse the source for truthfulness.
“infodemic” is another newly developed term by the World Health Organization (WHO) in reflection of misinformation, the Covid-19 pandemic and misperceptions (World Health Organization, 2020, Yan, 2021). As this is a world-wide current situation the relevance of the effects of social media and misinformation surrounding this topic is extremely well researched. The negative effects have been made very clear through the amount of the population having developed conspiracy theories, the divide between believers and non-believers of not just the virus but vaccinations and government policies. The detrimental effects can be costly, fatal even. Misinformation has equated to negligence in prevention and protection of the human race (Yan, 20210).
There remains the issue of moral, ethical and legal issues surrounding misinformation in online social media environments. This issue is not going away. There must be a better solution for platforms to manage the dissemination of materials.
It is not just enough to explore and explain misinformation and social media. We know it’s out there. There has been conferences titled “Libraries in a post-truth world” (Phillips Academy, Andova as cited in Sullivan, 2019 p1146) The importance is in understanding the dangers of it and what it does to individuals and communities (Sullivan, 2019). More personally, what I can do in my role as an information professional. Sullivan suggests that Librarians and information specialists don’t have a full understanding of the dangers of misinformation and therefor aren’t able to join the fight against it. This could be due to the constantly changing online environment in which nobody seems to be able to keep up with. Combined with the lack of literature that combines misinformation and social media. I do not completely agree with this assumption. Information organisations are places of leadership. Professionals in this field are trained to lead and to keep a step ahead. I do believe the issues of mis/disinformation will always exist. I believe it is our role to continue exploring these current issues and ensuring we are education others on how to develop their own critical skills in analysis. Some practical steps could be simply to provide online seminars/lessons to evaluate sources, provide video tutorials.
As an information professional I am an ally against misinformation in any form be it, paper, online news, social media.
References
Kandel, M. (2020). Information Disorder Syndrome and its Management. Journal of Nepal Medical Association, 5(224). 280-285. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7580464/
Komendantova,
https://www.nature.com/articles/s41599-020-00702-9#Abs1
Shu, K., Wang, S., Lee, D., & Liu, H. (2020). Disinformation, Misinformation, and Fake News in Social Media. Emerging Research Challenges and Opportunities. https://link-springer-com.ezproxy.csu.edu.au/book/10.1007%2F978-3-030-42699-6
Suciu, P. (2021). Spotting Misinformation on Social Media is Increasingly Challenging. Forbes Magazine. August 2. https://www.forbes.com/sites/abrambrown/2022/01/28/nfts-unblocked-seed-round-tiger-global-dapper-labs-jay-z-marcy-ventures/?sh=c5ba594e699b
Yan, S. It doesn’t take a village to fall for misinformation: Social media use, discussion heterogeneity preference, worry of the virus, faith in scientists, and Covid-19- related misinformation beliefs. Telematics and informatics 5(58), 101547
https://www-sciencedirect-com.ezproxy.csu.edu.au/science/article/pii/S0736585320302069?via%3Dihub