Evaluating information sources
With the abundance of information available, learning how to evaluate sources is crucial.
Using the CRAP test
Information can take various forms and come from different sources, which may vary in terms of their reliability and usefulness. Developing the skill to evaluate information is crucial for ensuring its quality and trustworthiness.
The CRAP test is a quick and easy way to evaluate information based on currency, reliability, authority, and purpose.
| Currency | In order to ensure the reliability of information, it is important to check the currency of the source, especially since the internet provides constant updates. Here are some questions you can ask yourself when evaluating information:
– When was the information published? By answering these questions, you can make sure that the information you are using is relevant and up-to-date. |
| Reliability | To ensure the reliability of a resource, consider its credentials, authority, and publishing history.
Consider the following:
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| Authority | Placing authorship is a traditional way of establishing the authority of any piece of information.
When evaluating the credibility of a source, it’s important to consider the author/creator. Sources that don’t have an author may be less trustworthy. Here are some questions to ask about the author:
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| Purpose | When assessing a source, it is crucial to comprehend its scope and purpose. The introduction or preface should clearly outline what the work covers. The following questions can help you evaluate a source effectively: – Why was the information published, and who is the intended audience? – Is the author attempting to sell, inform, entertain, or persuade? – Is the content factual or opinionated? – Is it biased or balanced? – Does it report on or summarise research on a specific topic? – Was it written for an academic audience, such as scholars or researchers? – Does it use specialised or discipline-specific language? |
Watch:
ANU Library. (2020, March). Evaluating information sources [Video]. Youtube. https://www.youtube.com/watch?v=Q_ZbckRPCpQ
VCU Libraries. (2017, January). Critically evaluating websites [Video]. Youtube. https://www.youtube.com/watch?v=xBnlIA4x1Xk
Tips for evaluating website reliability
| .edu (educational institution) .gov (government) |
These websites are more likely to be reliable and unbiased. |
| .org (non-profit organisation) .asn (non-commercial organisation) |
These websites may be biased. |
| .com (commercial site) .net (network) |
These websites may be unreliable. |
Using SIFT (The Four Moves)
Developed by Mike Caulified, SIFT actively evaluates information, instead of just following a checklist like the CRAP test.
| Stop | When coming across online content, question the source and reputation of the information before reacting.
Remember the purpose of your research and what you plan to do with the information. |
| Investigate the source | Check the source’s expertise and agenda. Search online for the author or publisher to know more about them. |
| Find trusted coverage | Scan multiple sources to see what the consensus is, even if you do not agree with it. This will help you investigate further. |
| Trace claims, quotes, and media back to the original context | Trace online information back to its original source to ensure accuracy. |
Watch:
Vanderbilt Libraries Teaching & Learning. (2023, February). Using SIFT to Evaluate Sources for Credibility Tutorial [Video]. Youtube. https://www.youtube.com/watch?v=qsrXJGpxwIE
Lateral reading
Lateral reading is a powerful strategy to combat misinformation.
Watch:
Librarian MxCC. (2021, March). Lateral reading with SIFT [Video]. Youtube. https://www.youtube.com/watch?v=fbSjihUmVls
Recognising bias
The CRAP Test or SIFT are good for evaluating online sources credibility. Once a source is credible, evaluate it for bias. Different types of bias exist, so use strategies to identify them.
Read 20 cognitive biases that influence your decisions. One of the 20 biases is confirmation bias, which is the tendency to search for, interpret, favour or recall information in a way that confirms or supports your existing beliefs or values.
Algorithmic Bias
Algorithms work in the background when you use online services. They collect data based on your activity and tailor what you see. This leads to a personalized experience, but it can also create an echo chamber and algorithmic bias.
Algorithmic bias is when a computer system produces unfair outcomes. A filter bubble is an algorithmic bias that limits the information a user sees on the internet.
What can I do?
To protect your privacy and ensure your data is not being shared without your consent:
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- Check privacy and ad settings
- Read privacy statements
- Use different search engines
- Be mindful of your searches
- Examine personal biases
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Critical thinking
Developing critical thinking skills is essential when assessing sources. It involves analysing new information in a logical and systematic manner to make informed judgments. This skill enables individuals to evaluate ideas and theories and make sound decisions based on evidence and reasoning.
Critical reading
Critical reading involves analysing and questioning what we read, interpreting new ideas, and forming our own judgments.
This page is adapted from the following resources:
Academic Skills Charles Sturt University. (2022, October). Critical reading [Video]. Youtube. https://www.youtube.com/watch?v=KaYIPzyydv4&t=29s
Academic Skills Charles Sturt University. (2022, October). Critical thinking [Video]. Youtube. https://www.youtube.com/watch?v=riF-EJTyF6Y
Cassell, K.A., & Hiremath, U. (2018). Reference and information services: An introduction (4th ed.). ALA Neal-Schuman.
Charles Sturt University. (n.d.). Critical reading. https://student.csu.edu.au/learning-skills/resources/reading-and-notes/video/critical-reading
Charles Sturt University. (n.d.). Critical thinking. https://student.csu.edu.au/learning-skills/resources/learning-to-study/video/critical-thinking
Charles Sturt University. (n.d.). Evaluating information. https://library.csu.edu.au/for-study/research-skills/evaluating-information
Charles Sturt University. (2023.). Evaluating websites, news and media: Fake news. https://libguides.csu.edu.au/evaluate-web/fake-news
Charles Sturt University. (2023.). Evaluating websites, news and media: Recognising bias. https://libguides.csu.edu.au/evaluate-web/bias
Pariser, E. (2011, March). Beware online “filter bubbles” [Video]. TED2011. https://www.ted.com/talks/eli_pariser_beware_online_filter_bubbles