Introduction

Various studies and approaches have been proposed to provide solution to the problem of personal information security issues and privacy concerns. In most cases such as filling online registration form, browsing the internet, posting on social media, responding to online surveys, making online payment and purchases, the individual personal identity and sensitive information are being directly shared with these entities during this transaction. The organisation that provides these technologies and process individual personal information have struggled on assuring the security of individual identity and balance the privacy due to the trend of cyber attack using high technology. Because the security of personal information and privacy still the major concern for many individuals and organisations, the government have focused on responsibilities of companies to collect personal information but not determining their liability on misusing that personal information. This raise an ethical issue of being able to collect personal data with the difficulties in protecting them.

What makes it difficult is the concept that every individual give to the privacy, because of different things that different people consider private and sensitive. (OAIC, n.d.)

In this study, personal information handling is not limited only to organizations, government agencies but also individuals with the use of technology capabilities. (Chen, Lin, Chiang, & Chang, 2010) urge that it is so challenging under the current situation for sharing personal information among organisation as it raises a privacy concern.

With the advancement of technology and platforms individual are forced to deliberately disclose personal information in different forms. This raise an important concern for person’s privacy and the liberties for the society, these concerns are increasing due to the development and improvement of technology capabilities such as Geo – localisation integrated in smart devices, information attached to metadata when taking a photo which reveal individual location, this exposes individual to being a subject to cyber-attack (Ball, 2001) demonstrate the importance of conducting more research to the issue of information privacy in the area which personal information security is concerned.

In reviewing the personal information security literatures, it appears that information security is linked with the information privacy and maintaining both privacy and security of information is similar concept but differ from its usage where this information are transacted online which require more security of it to build a sense of privacy. (Bélanger & Crossler, 2011)

Nowadays some research studies stipulate that in a connected world, privacy of personal information is no longer under individuals control and left with organisation that hold and process the information (Conger, Pratt, & Loch, 2012)

This study aims to address the emerging issues and challenges around personal information handling. The paper intends to understand and discuss the different factors involved in sharing of personal information among organisation and individuals. Then we will discuss the privacy of personal information in the context of information management, discuss the consequences that may affect our lives when it comes to disclosure of information. We will then address the gap from existing literature and propose techniques to help better manage personal information.