The core knowledge, skills, and attributes necessary for information professionals has transcended due to the advancements of technology in Web 2.0. Librarians have long left behind the traditional stereotype of the older lady with the stern voice and “shushing” of patrons. Rather than solely being a guardian of books, librarians have now become intertwined with information communication technologies as well as supporting their communities in harnessing these new tools. According to the ALIA, requirements for this role include an understanding of the information environment, services, management, literacies and learning, digital technologies, community engagement, research, behavioural skills, and professionalism (ALIA, 2020). A bit more complex than just looking after books!

It is crucial for librarians in the twenty first century to understand and apply information science knowledge to a variety of diverse information environments, as well as have the willingness to adapt to the changing nature of the library (ALIA, 2020). Core knowledge on how information is originated, stored, organized, preserved, retrieved, modified, and used is a foundational skill for Web 2.0 librarians (ALIA, 2020). The information professional requires a strong skill set in how to utilise library management systems, eResources, mobile technologies and applications, social media and web tools, data analytics, and awareness of emerging technologies for future practice (ALIA, 2020). This competency will reflect the librarian’s interactions with the clients and how information services are provided, as the most up to date resources and publications will be relevant in meeting the patron’s requests.

Librarians need to maintain a keen interest in their communities and engage with them on a professional level, enabling access to information for all people and understanding individual learning requirements. A very important attribute is that information professionals acknowledge Indigenous Australian cultures and work effectively in Indigenous contexts within their role (ALIA, 2020). Web 2.0 librarians require an enthusiasm for lifelong learning and a commitment to ongoing professional development, as the working environment will continue to transform. To be ready for the future, librarians require problem-solving skills, the ability to communicate effectively in different ways, and be unafraid to take risks to adapt with the needs of their patrons (Chun, 2018. p. 37).

Photo by Museums Victoria on Unsplash

References

 Australian Library and Information Association. (2020). Foundation knowledge for entry-level

       library and information professionals. https://www.alia.org.au/about-alia/policies-standards-and-guidelines/library-and-information-sector-core-knowledge-skills-and-attributes

Chun, T. (2018). “Brave before perfect”: A new approach for future-ready librarians. Teacher

      Librarian, 45(5), 35-37.