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ETL512 Assessment 2: Post 2 – Challenges, Advice, and Pathways to Becoming an Information Professional

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Establishing a career in the information sector can often involve taking a variety of pathways. Discuss the examples, pitfalls, barriers and advice provided by agency hosts on their career journey to becoming information professionals. Provide one professional development action you are going to take as a result of the study visits to support your career. Include a short discussion about why and how you will take this action and include examples of possible opportunities for this PD. (500 words)

The hosts at State Library Victoria’s Rare Book Collection (SLV), Lake Tuggeranong College (LTC) and Bundaberg Regional Libraries (BRL) provided valuable points about the challenges and possible pathways into a career in the information sector. 

One key challenge identified by SLV relates to staffing and budgets, threats to libraries worldwide (Morris, 2022; Softlink, 2022, p.6-7; Woodcock, 2023). Wee noted that increasing demand for their services  was not matched by financial or staffing support, and positions were increasingly filled by people without information sciences backgrounds. BRL revealed they’d had programs cut by Council. LTC also recognised hopelessness, exhaustion and feeling unappreciated as significant challenges, echoing research outlining the negative impacts of poor leadership on staff wellbeing (Cross, 2015,p.10, 13; International Literacy Association, 2022, p.5). This devaluation of expertise is replicated in my experience, where only 1/7 local schools has a substantive, full-time, trained teacher-librarian, and our library budget hasn’t increased since 2001. Staff at SLV and LTC recognised that time management and prioritising competing demands was another challenge, with Godfree and Korodaj advising prospective teacher-librarians to view our work as a “marathon, not a sprint”. 

Wee advised that good traits for staff include: love of learning; emotional intelligence; and strong interpersonal skills to deal with the public-facing aspect of the role.  LTC advised that key characteristics of effective teacher-librarians include: persistence; gentleness; emotional intelligence; being pushy in an appealing way; cheerfulness and warmth; maintaining calm under pressure; lateral thinking; authenticity; and knowing when to say no to avoid overstretching yourself. Wee noted that all core skills were transferable to different information settings and clearly there is significant cross-over in desirable personality traits for both settings.

Volunteering was one piece of advice given by both SLV and BRL. Wee and Harris both stated that volunteering allows prospective information professionals to network and develop visibility, improve their skills, and show enthusiasm. All three hosts emphasised the importance of advocacy and promotions in their work. BRL emphasised that providing relevant programs to meet user needs is crucial to their advocacy efforts, while both SLV and LTC affirmed that constant promotions were necessary to ensure that their relevant resources connected with users in a timely, effective manner. 

As a result of these hosts’ emphasis on the importance of advocacy and promotions, I will create a school library strategic plan. This will help me to advocate for my role in a professional manner (Markless et al., 2016, p.87) and implement positive change over 5 years, heeding the ‘marathon’ advice from LTC. Within this strategic plan I intend to focus on increasing the promotion of library resources and services to ensure that my users are aware of how I can support their needs. The NSW Department of Education has a free subscription to LinkedIn Learning, which has many courses on marketing and promotions (such as this one Introducing Social Media Marketing) which I can use to improve my library’s visibility and community engagement. Changing technology will also be a focus of my strategic plan, and as a member of the Australian Library and Information Association (ALIA) I can access their professional learning (such as this one on Digital Trends). This strategic plan and continued professional development will help develop my key capacities in learning and teaching, management, leadership and collaboration, and community engagement (ALIA & Australian School Libraries Association, 2020, p.1-2).

Word count: 554

 

REFERENCES:

Australian Library and Information Association [ALIA] & Australian School Libraries Association [ASLA]. (2016). ALIA-ASLA statement on teacher librarians in Australia. https://read.alia.org.au/alia-asla-statement-teacher-librarians-australia

Cross, D. (2015). Teacher well-being and its impact on student learning [Slide presentation]. Telethon Kids Institute, University of Western Australia. http://www.research.uwa.edu.au/__data/assets/pdf_file/0010/2633590/teacher-wellbeing-and-student.pdf

International Literacy Association. (2022). Librarianship and literacy [Literacy leadership brief]. http://literacyworldwide.org/docs/default-source/where-we-stand/the-essential-leadership-of-school-librarians.pdf

Markless, S., Bentley, E., Pavey, S., Shaper, S., Todd, S., Webb, C., & Webb, C. (Carol). (2016). The innovative school librarian (S. Markless, Ed.; Second edition.). Facet.

Morris, L. (2022, December 21). National Library’s treasure Trove under threat from budget cuts. The Sydney Morning Herald. https://www.smh.com.au/culture/art-and-design/national-library-s-treasure-trove-under-threat-from-budget-cuts-20221212-p5c5m6.html 

Softlink (2022). 2022 Australian and New Zealand school library survey report. https://www.softlinkint.com/resources/reports-and-whitepapers/

Woodcock, C. (2023, January 13). Public library budgets are being slashed. Police have more cash than ever. Vice. https://www.vice.com/en/article/akemgz/public-library-budgets-are-being-slashed-police-have-more-cash-than-ever

ETL512 Assessment 2: Post 1 – Services and Resources to Meet User Needs

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Using examples from at least two information agencies you attended, discuss the range of services and resources they provide and how these services and resources are tailored to meet the needs of their users. (500 words)

My virtual visits to Lake Tuggeranong College (LTC), West Moreton Anglican College (WMAC) and Bundaberg Regional Libraries (BRL) provided me with an interesting opportunity to compare the ways school and public libraries are similar and different in the provision of services and resources to meet their users’ needs.

School libraries serve specific school learning communities which consist of students, staff, and parents (Kimmel, 2014, p.31), and aim to meet the educational, cultural, recreational, and professional needs of these users (NSW Department of Education, 2017, p.8). Conversely, public libraries provide free access to information for all community members to enable their participation in society and to contribute to the economic wellbeing of their families and the nation (Australian Library and Information Association [ALIA], 2018, p.1). While both aim to provide free access to a range of services and resources to their users, two key differences exist: firstly, attendance in schools is mandatory, whereas engagement with a public library is optional; and secondly, education is controlled by the state, whereas public libraries facilitate non-coercive, self-directed learning (Foundation for Economic Education & FEEGA, 2019, p.1-2).

Both school libraries visited placed a heavy emphasis on providing services and resources designed to improve their users’ reading, digital, and information literacies, a core expectation of teacher-librarians supporting young people (ALIA, Australian School Libraries Association, & Australian Education Union, 2020, p.1). LTC supported pleasure reading through genrefication and emphasised the need to build strong relationships with students to understand their needs and make them feel supported. LTC also discussed the creation of their library website to support student learning and staff teaching, and the provision of accessible, detailed PowerPoints which develop students’ research, evaluation, and referencing skills. Key to these resources’ success is staff collaboration and consultation, embedding them into classroom activities, and ongoing promotion. 

The need for advocacy and promotion were also discussed during both school visits, highlighting the importance of claiming our space (Bonanno, 2011). LTC noted their practices supporting reading and information literacy were crucial advocacy opportunities, and they frequently promoted their services to parents as well as staff and students. WMAC noted that they raised their library profile by supporting non-traditional tasks (e.g. uniforms), showcasing the library’s value by harnessing the needs of key decision makers and meeting patrons not normally involved with the library. 

BRL also emphasised the importance of customer service, proving that strong relationships are crucial to leadership in both public and educational libraries (Branch-Mueller & Rodger, 2022, p.46-47). Harris discussed the difference between traditional card holders and hidden patrons (e.g. homeless users). Climate-controlled safe spaces and harm reduction work in public libraries supports their role as ‘second responders’ who step in when other services are unavailable or inaccessible (Aykanian et al., 2020, p.S72), reflecting the wellbeing work I encounter in my school library. Harris also emphasised the importance of advocacy and promotions, especially regarding funding. BRL’s provision of technology and IT support (including senior digital literacy programs, digital collections, broadband access, robotics, and 3D printing) reflects the ways modern libraries must stay current with the changing infosphere (Floridi, 2007, p.59). All points discussed supported research regarding the wide variety of services valued by public library users (Hider et al., 2023, p.20-34) and highlighted the similarities with school libraries, despite our different clientele. 

Word count: 543

 

REFERENCES:

Australian Library and Information Association [ALIA]. (2018). Statement on public library services. https://read.alia.org.au/statement-public-library-services

ALIA, Australian School Libraries Association [ASLA], & Australian Education Union [AEU] (2020). Joint statement on school libraries. https://read.alia.org.au/joint-statement-school-libraries

Aykanian, A., Morton, P., Trawver, K., Victorson, L., Preskitt, S., & Street, K. (2020). Library-Based Field Placements: Meeting the Diverse Needs of Patrons, Including Those Experiencing Homelessness. Journal of Social Work Education, 56(1), S72–S80. https://doi.org/10.1080/10437797.2020.1723757

Bonanno, K. (2011). ASLA Keynote Speaker: A profession at the tipping point: time to change the game plan. [Video]. Vimeo. https://vimeo.com/31003940 

Branch-Mueller, J., & Rodger, J. (2022). Single Threads Woven Together in a Tapestry: Dispositions of Teacher-Librarian Leaders. School Libraries Worldwide, 39–49. https://doi.org/10.29173/slw8454

Foundation For Economic Education, & FEEGA. (2019). The Difference Between Public Libraries and Public Schools. ContentEngine LLC, a Florida limited liability company.

Floridi, L. (2007). A Look into the Future Impact of ICT on Our Lives. The Information Society 23(1), 59-64. https://doi.org/10.1080/019722406010599094

Hider, P., Garner, J., Wakeling, S., & Jamali Mahmuei, H. R. (2023). “Part of My Daily Life”: The importance of public libraries as physical spaces. Public Library Quarterly, 42(2), 190-219. https://doi.org/10.1080/01616846.2022.2092347

Kimmel, S. C. (2014). Developing collections to empower learners. ALA/AASL

NSW Department of Education (2017). Handbook for School Libraries.

ETL402 5.1 Practical Idea and Digital Text to Support Literary Learning

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Explore a strategy, exemplified with a digital text, that will encourage teachers and/or students that would support literary learning.

Spinner, in his 2006 German article (translated into English by Anders, 2019), distinguished between the use of texts to support literacy development and the use of literary texts to support conceptual learning – what he termed literary learning. He argued that 11 aspects define effective literary learning:

  1. Developing the imagination when reading and listening
  2. Using the interaction between subjective involvement and accurate perception
  3. Active awareness of linguistic composition
  4. Understanding the perspectives of characters in literature
  5. Understanding narrative and dramaturgical logic of action
  6. Dealing consciously with fictionality
  7. Understanding metaphorical and symbolic language
  8. Engaging with the inconclusive nature of the process of constructing meaning
  9. Becoming familiar with literary discussion
  10. Understanding genres as prototypes
  11. Developing an awareness of literary history

I found this resource https://www.sbs.com.au/kgari/ on the English Teachers Association NSW Facebook group. It explores the story of Eliza Fraser, who was shipwrecked on K’gari (now more commonly known by its colonial name, Fraser Island). By presenting extracts of her sensationalised account alongside the perspective of the Butchulla people whom she portrays as “savages”, this interactive documentary encourages participants to “erase the myth that influenced history” by literally sweeping Eliza’s damaging lies off the page.

This would be a great resource for secondary students (some of the content may be a bit inappropriate for younger audiences). It presents Eliza Fraser’s story as Australia’s first example of ‘fake news’ and would therefore be a great resource to hook students into a study of news media or philosophical discussions about the nature of truth and representation. The dual perspectives challenge traditional narratives and representations of Australia’s First Nations peoples, which would serve a stage 4-5 English or History class well and develop students’ historiographical understandings, especially when contrasted with other primary and secondary sources. It presents strong links to the HSC Texts and Human Experiences Common Module, and could function as a potent related text. The importance of cross-cultural understanding and the issue of Native Title are also addressed, and at the end of the text it encourages participants to add their voice to the call to recognise the traditional name – K’gari – over the colonial name imposed in honour of a woman who lied about her treatment by the local Butchulla people.

This is a short resource; SBS states that it takes 10 minutes to view. Teacher notes, created by SBS in partnership with Reconciliation Australia, can be found here: https://www.sbs.com.au/sites/sbs.com.au.home/files/kgari_teacher_notes.pdf. In these teacher notes it provides a ‘mock trial’ activity where Eliza’s account is put on trial. Having conducted many of these in my past life as an English/History teacher, I can vouch for their incredible ability to engage even the most reluctant students. By using this interactive, multimodal documentary, teachers and teacher-librarians can explore many of Spinner’s 11 aspects of literary learning and develop their students’ conceptual, curriculum, and multiliteracy understandings.