Public Libraries

ETL512 Assessment 2: Post 3 – Study Visit Reflection

Leave a comment

Finally, write a 300-word reflection on the overall study visit experience and how it has contributed to your journey as an information professional

The ETL512 Study Visits to West Moreton Anglican College (WMAC), Lake Tuggeranong College (LTC), State Library Victoria’s Rare Book Collection (SLV), and Bundaberg Regional Libraries (BRL) have opened my eyes to the variety of work available to information professionals and revealed that the skills developed in one setting are transferable to a myriad of others. 

My virtual visits to WMAC and LTC were incredibly relevant to my chosen pathway as a high school teacher-librarian. They inspired me with wonderful ideas to incorporate into my future practice by connecting our work developing reading for pleasure and information with our promotions and role advocacy. WMAC’s idea of getting students and staff involved in the CBCA Shadow Judging by linking nominated texts to different KLAs was something I hadn’t previously encountered, and is a wonderful way of linking the library’s work with faculty curricula to promote literary learning. LTC’s staff provided several excellent ideas to build a reading culture by forming strong relationships with students and staff. All staff in each virtual visit emphasised the importance of knowing our users and building strong relationships, and it was inspiring to see practical suggestions for successful implementation which could help me build my library’s profile and promote the value of my resources and services to students, staff, and parents.

The SLV visit was to a setting I hadn’t previously considered, but Wee’s work in collection and exhibition curation sounds quite interesting as a possible future pathway if I decide to leave the education sector. His point about the usefulness of pedagogical knowledge in his library was heartening, as was his point regarding the transfer of skills to different positions. I’m now inspired to experiment with object and digital exhibitions in my own library. 

My visit to BRL paired beautifully with my upcoming workplace learning at a local council library and cemented this as a possible future pathway if I leave education. I was inspired by Harris’ emphasis on integrating new technologies into his programs and his passion for ensuring accessibility, diversity, and inclusivity for all users; as a result, I plan to create my own Gamers’ Club and investigate Virtual Reality for my library programs. This visit highlighted the value of creating strong partnerships between local and school libraries, and in future I aim to work closely with our local library network to ensure maximum benefits for my learning community.

ETL512 Assessment 2: Post 1 – Services and Resources to Meet User Needs

Leave a comment

Using examples from at least two information agencies you attended, discuss the range of services and resources they provide and how these services and resources are tailored to meet the needs of their users. (500 words)

My virtual visits to Lake Tuggeranong College (LTC), West Moreton Anglican College (WMAC) and Bundaberg Regional Libraries (BRL) provided me with an interesting opportunity to compare the ways school and public libraries are similar and different in the provision of services and resources to meet their users’ needs.

School libraries serve specific school learning communities which consist of students, staff, and parents (Kimmel, 2014, p.31), and aim to meet the educational, cultural, recreational, and professional needs of these users (NSW Department of Education, 2017, p.8). Conversely, public libraries provide free access to information for all community members to enable their participation in society and to contribute to the economic wellbeing of their families and the nation (Australian Library and Information Association [ALIA], 2018, p.1). While both aim to provide free access to a range of services and resources to their users, two key differences exist: firstly, attendance in schools is mandatory, whereas engagement with a public library is optional; and secondly, education is controlled by the state, whereas public libraries facilitate non-coercive, self-directed learning (Foundation for Economic Education & FEEGA, 2019, p.1-2).

Both school libraries visited placed a heavy emphasis on providing services and resources designed to improve their users’ reading, digital, and information literacies, a core expectation of teacher-librarians supporting young people (ALIA, Australian School Libraries Association, & Australian Education Union, 2020, p.1). LTC supported pleasure reading through genrefication and emphasised the need to build strong relationships with students to understand their needs and make them feel supported. LTC also discussed the creation of their library website to support student learning and staff teaching, and the provision of accessible, detailed PowerPoints which develop students’ research, evaluation, and referencing skills. Key to these resources’ success is staff collaboration and consultation, embedding them into classroom activities, and ongoing promotion. 

The need for advocacy and promotion were also discussed during both school visits, highlighting the importance of claiming our space (Bonanno, 2011). LTC noted their practices supporting reading and information literacy were crucial advocacy opportunities, and they frequently promoted their services to parents as well as staff and students. WMAC noted that they raised their library profile by supporting non-traditional tasks (e.g. uniforms), showcasing the library’s value by harnessing the needs of key decision makers and meeting patrons not normally involved with the library. 

BRL also emphasised the importance of customer service, proving that strong relationships are crucial to leadership in both public and educational libraries (Branch-Mueller & Rodger, 2022, p.46-47). Harris discussed the difference between traditional card holders and hidden patrons (e.g. homeless users). Climate-controlled safe spaces and harm reduction work in public libraries supports their role as ‘second responders’ who step in when other services are unavailable or inaccessible (Aykanian et al., 2020, p.S72), reflecting the wellbeing work I encounter in my school library. Harris also emphasised the importance of advocacy and promotions, especially regarding funding. BRL’s provision of technology and IT support (including senior digital literacy programs, digital collections, broadband access, robotics, and 3D printing) reflects the ways modern libraries must stay current with the changing infosphere (Floridi, 2007, p.59). All points discussed supported research regarding the wide variety of services valued by public library users (Hider et al., 2023, p.20-34) and highlighted the similarities with school libraries, despite our different clientele. 

Word count: 543

 

REFERENCES:

Australian Library and Information Association [ALIA]. (2018). Statement on public library services. https://read.alia.org.au/statement-public-library-services

ALIA, Australian School Libraries Association [ASLA], & Australian Education Union [AEU] (2020). Joint statement on school libraries. https://read.alia.org.au/joint-statement-school-libraries

Aykanian, A., Morton, P., Trawver, K., Victorson, L., Preskitt, S., & Street, K. (2020). Library-Based Field Placements: Meeting the Diverse Needs of Patrons, Including Those Experiencing Homelessness. Journal of Social Work Education, 56(1), S72–S80. https://doi.org/10.1080/10437797.2020.1723757

Bonanno, K. (2011). ASLA Keynote Speaker: A profession at the tipping point: time to change the game plan. [Video]. Vimeo. https://vimeo.com/31003940 

Branch-Mueller, J., & Rodger, J. (2022). Single Threads Woven Together in a Tapestry: Dispositions of Teacher-Librarian Leaders. School Libraries Worldwide, 39–49. https://doi.org/10.29173/slw8454

Foundation For Economic Education, & FEEGA. (2019). The Difference Between Public Libraries and Public Schools. ContentEngine LLC, a Florida limited liability company.

Floridi, L. (2007). A Look into the Future Impact of ICT on Our Lives. The Information Society 23(1), 59-64. https://doi.org/10.1080/019722406010599094

Hider, P., Garner, J., Wakeling, S., & Jamali Mahmuei, H. R. (2023). “Part of My Daily Life”: The importance of public libraries as physical spaces. Public Library Quarterly, 42(2), 190-219. https://doi.org/10.1080/01616846.2022.2092347

Kimmel, S. C. (2014). Developing collections to empower learners. ALA/AASL

NSW Department of Education (2017). Handbook for School Libraries.