A visitor is given no directional signage to reception or anywhere else from the gate on the main driveway. There is no path through the “walk” gate and between the gateway and the edge of the library is slushy at this time of the year. I pass a large glass door before I reach the “main” entrance. It has two doors, and it is not clear which door is the one that opens. Parent visitor arrived during my observations and kept pushing the wrong door (and it’s a pull door).
The entry foyer is in many ways dead space. Junior students, who should enter with their teacher during class time, often wait here out of the weather – which blocks the entry. Sometimes it is a place for finishing lunch as the current policy is no food. Is it welcoming?
Next entry space fronts the visitor with lap top charging lockers, and a book display.
The path to the “Reading” area is obvious, warm and inviting.
The “Reference” area has a less obvious a pathway.
A welcoming face at the circulation desk would be nice addition, but staffing circumstances make that difficult to achieve.
Potential family tour groups are brought through another door, which brings them straight into the “Reading” area; first impression is warm, welcoming and easy to navigate.
Limited options for collaborative space in reference end; no individual options in reading area.
Information screens generally appropriately sited except for 24 hour news screen.